Password Support

General Password Requirements

• Must be at least 6 characters long
• Cannot start nor end with a space

Change / Reset Password

1. Click the MORE menu (3-dots icon)
   
2. Click the "My Profile" line item
   
3. On the PROFILE screen, click the 3rd line item: Password (your current password is hidden by asterisks)
   
4. Enter your current password once, then your requested/new password twice and click the "Change Password" button
   

Forgot Password?

• Click the "Forgot Password" link located on the Login screen
  
• Enter your email address and click the "Send Verification Code" button
  
  
  • You will get a verification code emailed to you. Place that code into the app and enter a new password.
    
  • You will then be able to login with your new password.