Account Activation

Here’s how to activate your new account.

  • After the merchant is entered into the ClearGate system, they will receive an Activation email. Here is an example.
  • The Activation email will have a link that the merchant will have to either click on to open, or copy/paste the URL into their web browser.
  • Upon clicking the link, the merchant will be sent to the ClearGate servers, to verify some information. Here will be listed the Organization ID, and the merchant will have to verify their First Name, Last Name, and their Security Code(usually the last 4 digits of Tax ID or the merchant’s SSN).
  • If you are having trouble entering this information, please contact ClearGate at: support@cleargate.com
  • Enter the information being requested and click on Confirm.
  • Login Information
  • You will now be able to select the Admin Username and associated password. Passwords must meet the following requirements:
  • 0 At least 8 characters
  • 0 At Include one number
  • 0 Include one special character.
  • If you want an auto-generated password click the Generate one for me link, and type that password into the confirm password field.
  • Company Info confirmation
  • Now you need to confirm your company information, and fill in any required items that are missing.
  • You can also use this time to update your DBA information (if needed), as well as change your Security Code to be anything else that you want (the only requirements are that it is alphanumeric and 4 characters).
  • Click on Confirm when completed!